Supplying Precision Separation Products.
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Privacy Policy

Introduction

ARC Sciences ltd are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be used and processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. By visiting www.arcsciences.com and/or by providing personal data to us through other means you are accepting and consenting to the practices described in this policy.

For the purpose of the GDPR, the data controller is ARC Sciences ltd, PO Box 275, Alton GU34 4BU

Collection, Use and Processing of your Personal Information

How we collect your information

We collect your information when you correspond with us by telephone, e-mail, networking events, business meetings or through such social media outlets such as LinkedIn, XING and should you complete any forms on our website site www.arcsciences.com This includes information you provide when you:

Make an enquiry about one of the products we provide

Respond to a marketing communication from us

We may also be given your name and basic contact information as a result of a referral from someone you know or is one of your colleagues.

What information we collect about you

We generally collect your name, job title, company and contact information. We may collect information that is available in the public domain. Information we collect on you may be combined with information from other sources such as from exhibition attendance lists, networking events etc. and used for the purposes described below. We do not collect personal sensitive data i.e. that relating to an individual's racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences and we do not collect information on children.

How we use and process your information

We will use and process your data on the basis of Legitimate Interests. We use your personal information to provide certain marketing information for you at both an individual's request and at our instigation where we believe the information will be of real value to you. We will also use your personal information for a range of other activities which may include sending you invitations to meet us at networking events, exhibitions, seminars where appropriate, to contact you to ask questions as part of any surveys we may be conducting and to get feedback on new products / services that we are intending to bring to market; and to bring to your attention other market news/information that may be of interest to you.nWe do not undertake any automatic processing of data.

ARC Sciences ltd does not share, sell, rent or lease its customer lists to third parties.

Where we store your personal data

The data that we collect from you will be stored at locations within the European Economic Area ("EEA") and will not be transferred outside the EEA unless we have your explicit consent to such transfer and storage. This will normally only arise when we have a contractual obligation to fulfil a specific recruitment contract where our customer resides outside the EEA and for in which in most cases an individual has submitted a CV for the role being filled.

Opt-in / Opt-out Electronic Mail

Our electronic marketing mail communications with you to both market our services and provide other market related information we believe to be of value to you currently operates on an opt-out basis. You are able to opt-out of receiving further electronic mail of the above nature via the unsubscribe feature included in all our targeted marketing communications. We are investing in changing this to an opt-in service where we will mail marketing and market information to those who have subscribed as we do not wish to send information that is not of potential value.

Your Information and Your Rights

You have the following rights:

  • To be informed about how we obtain and use your information

  • To ask for a copy of the information we hold about you

  • To have your information rectified

  • To ask us to restrict processing of your personal data

  • To request to have your information erased (Right to be forgotten)

  • To object to the processing of your information (e.g. for direct marketing purposes)

  • To have information you provided to us, returned to you, or sent directly to another company in a structured and commonly used and machine readable format where technically feasible (Data Portability)

  • To send a request in relation to any of these rights or lodge a complaint, please submit a written request to enquiries@arcsciences.com

Data Retention

In line with GDPR requirements we shall retain an individual's data for no longer than is necessary for the purposes for which it is being processed. Our data retention policy is available on request from enquiries@arcsciences.com

Other Sites and Social Media

If you follow a link from our website to another site this Privacy Policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites.

Security of your Personal Information

We take the security of your personal information very seriously and operate against a clear and rigorous internal IT security policy. No personal data is held on our website and no personal data is held on a cloud database of any kind.

Appropriate records of processing records are maintained

Any breach of personal data will be immediately reported to the ICO and data subjects where necessary

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact Us

We take your privacy and protection of your personal information very seriously. If you have any questions, comments or queries about the way we are collecting or using your personal information then please email to enquiries@arcsciences.com